Privacy Policy
1. Data we collect
We collect personal information that you provide directly, such as your name, email address, shipping address, and payment details when placing an order. We also collect technical data including IP address, browser type, and device information.
2. How we use your data
We use your information to process and fulfil orders, communicate with you about your purchase, improve our website and services, and send marketing communications if you have opted in.
3. Data sharing
We do not sell your personal data. We share information only with trusted third-party service providers necessary to operate our business, such as payment processors and shipping carriers.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.
5. Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. To exercise these rights, contact us at privacy@shinyfriends.de.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.